Hi Prem,Thank you for choosing Windows 8 and for giving us an opportunity to assist you.From the description, it shows that you have refreshed the computer and most programs are in “Removed Apps”. I will help you to clarify the issue.I would like to know what do you mean by Windows Media Player is “disabled”.1)What exactly happens and do you get an error code/message?When you refresh the computer the apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshingyour PC.Refer this link for more information:Hope the information answers your question.If you face any more issues while working with Windows do post on Microsoft Community Forum. Dear Microsoft,I had this same problem occur today with my computer. I do see the page that lists the apps removed. Now the question becomes, HOW CAN I RESTORE THESE APPS.The computer said I needed to refresh because of some update.
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Next thing I know, I have lost my quickbooks program that I have been running on business on. Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.I am not happy I need to get billings finalized, print statements, get payments entered.
I need it fixed ASAP!!!ThanksHere is the removed apps screen. Apps removed while refreshing your PC App namePublisherVersionCisco WebEx LLCHewlett-Packard1.0.4660.30220Microsoft Corporation16.4.6013.0910Microsoft Visual C 2008 Redistributable - x64 9.0.Microsoft Corporation9.0.Microsoft Visual C 2008 Redistributable - x86 9.0.Microsoft Corporation9.0.Microsoft Corporation4.20.9818.0Intuit Inc.19.0.4014.705SAMSUNG Mobile USB Modem 1.0 SoftwareSamsung Electronics Co., Ltd.3.2.0.70701Skype Technologies S.A.6.3.105Spotify AB0.9.1.57.ge7405149SupportSoft Assisted ServiceSupportSoft15. Dear Microsoft,I had this same problem occur today with my computer. I do see the page that lists the apps removed. Now the question becomes, HOW CAN I RESTORE THESE APPS.The computer said I needed to refresh because of some update. Next thing I know, I have lost my quickbooks program that I have been running on business on. Everything is in there.
And to top it off, this is the last day of the month on a holiday weekend.I am not happy I need to get billings finalized, print statements, get payments entered. I need it fixed ASAP!!!ThanksHere is the removed apps screen. Apps removed while refreshing your PC App namePublisherVersionCisco WebEx LLCHewlett-Packard1.0.4660.30220Microsoft Corporation16.4.6013.0910Microsoft Visual C 2008 Redistributable - x64 9.0.Microsoft Corporation9.0.Microsoft Visual C 2008 Redistributable - x86 9.0.Microsoft Corporation9.0.Microsoft Corporation4.20.9818.0Intuit Inc.19.0.4014.705SAMSUNG Mobile USB Modem 1.0 SoftwareSamsung Electronics Co., Ltd.3.2.0.70701Skype Technologies S.A.6.3.105Spotify AB0.9.1.57.ge7405149SupportSoft Assisted ServiceSupportSoft15. I had this same problem occur today with my computer. I do see the page that lists the apps removed. Now the question becomes, HOW CAN I RESTORE THESE APPS.The computer said I needed to refresh because of some update. Next thing I know, I have lost my quickbooks program that I have been running on business on.
Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.I am not happy I need to get billings finalized, print statements, get payments entered. I need it fixed ASAP!!!ThanksHere is the removed apps screen. I am stuck with this same issue as mentioned above. I don't mind reinstalling programs as most of the files have not been touched with the refresh. I wish I new the list of programs that would be deleted before I refreshed my computer. Running windows 10and as a result of using these community boards my store app went from not allowing me to purchase things to stop working completely.As a result I needed to refresh y computer as this was the only way to get the computer to work again.
(side note if you lose your store app you can not update any apps you got from the store and they stop working because of not being updated)So my question is this, I have all these programs that came to me because of buying this laptop. I can not find a way to reinstall them on the web.
I see I have bits of the programs in a windows.old file is there a way to use the remains of these programsin the windows.old file to reinstall them or grab the keys so I can use them. I was able to reinstall my cyberlink programs by the providers web site and the used the keys I found within the remains.
Dragon assist and games that came in a intel starter packI was not able to save all of them on my computer in their preloaded form.Seriously I can't afford to buy all the programs I lost and considering that they were why I bought this system am feeling rather disappointed by the lack of consistency in the help I have received so far from Microsoft. Disclaimers need to be clearly placedletting people know the skill levels of the person offering help in these forums.
For I have lost somewhere around $600.00 in software as a result of thinking that the people answering these questions are well versed in Microsoft's windows OS.People like myself and others posting in this thread depend on there computers for work, communications, and day to day needs.Its not stated clearly that this is all trial and error and we are part of the windows experiment.Please please Please help me get back my software. Thank you for that bit of info. This is what I've been doing as well trying to reinstall through updates and such.There are three programs I am unable to obtain Dragon assistant, Best Buys Risk, and Best Buy scrabble. The other software I can live without.In the files remains I have keys to these softwares it appears yet no access to them.My Feedback for Microsoft:Obtain the list of software that will be removed before it is removed and if the system is stable enough I could of backed them up. Second Offer a cloud usage to hold these 3rd party softwares so they can be reinstalled after the rest.Third: Make clear note in The Microsoft communities of the level of expertise of the individual offering help to the problem so that the user of this aspect can be for warned before they try to solve an issue with windows 10.
Also make note of what workedand did not work to solve problems to add a% of how likely an issue will be resolved by giving sugestions.Thank you Microsoft.
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